Category Archives: VetRxDirect Shop News

Guidelines for Ordering Temperature Sensitive Items in the Heat

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Warmer TempsAs hot weather settles into parts of the U.S., now is the time to review your preferred shipping address to make sure deliveries are made away from the heat. This is not only important for insulin for pets and any other cold packed pet meds, but any medication for your pet if you live in a hot environment.

In our experience, the best place to have packages delivered is the location where you spend your days, or if you are unable to have packages delivered to this location, have them delivered to a trusted friend or family member who is able to sign for the packages during the day. Leave instructions with this individual to have the contents stored appropriately. Most items require room temperatures out of sunlight, but temperature sensitive drugs should be placed in refrigeration as soon as possible. Ask your pet’s pharmacist if you have any questions on how to appropriately store your pet’s medication.

Remember to follow your pet’s order by clicking on the tracking number provided in the tracking e-mail sent to you after we ship your order. Every order at VetRxDirect gets a tracking number for your convenience. When you track your pet’s package, an expected delivery date will be provided to help you make plans.

We apologize, but we are unable to leave special handling instructions in most cases. Even if we are able to leave instructions, there is no guarantee the courier will follow your desires. That’s why it is best to have orders delivered to controlled environments where a person can take possession of the package and follow your wishes.

If you live in a warm environment, please take a moment to read VetRxDirect’s shipping information page. The information provided on this page may provide answers to your basic shipping questions. If you have any other questions, we are available by e-mail or phone to provide answers. Just drop us a line and a VetRxDirect pharmacy technician or pharmacist will get back to you right away.

Thank you and stay cool,

Wes

 

 

 

 

 

Get Your Pets Ready for Summer!

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3 Steps to a Healthy Pet this Summer

I’ve got good news and bad news. First, the good: summer is almost here. Now the bad: it’s time to do battle with nasty pests and seasonal allergies on behalf of our pets.  Fortunately, we have everything you need to keep your cat and dog happy, healthy, and safe this summer.

Take these three steps now to get Fido or Fluffy ready for the summer:

Step 1: Protect from heartworms. Mosquitoes hatch in warm weather. They’re the most dangerous parasite for pets because they carry heartworm, which can be deadly. If your dog or cat isn’t on a year-round heartworm medication regimen, now is time to start. Many heartworm treatments also protect your pet from dangerous intestinal worms including whipworm, roundworm, and hookworm. Talk to your veterinarian about which medication is right for your pet then shop with us — we stock a wide range of heartworm medications.

Step 2: Fight fleas and ticks. The two most irritating pests—fleas and ticks – flourish in the summer. Flea bites not only make your pet miserable, they can transmit tapeworms.  And if your pet has a flea infestation, your home may be infested too and that is a huge nuisance.

Ticks may be a little less irritating than fleas (no less gross, though), but they’re more dangerous because they can transmit Lyme disease, Rocky Mountain Spotted Fever, and Ehrlichosis.

Prevention is your best defense when it comes to fleas and ticks. Look for broad- spectrum treatments that prevent fleas and ticks from getting on your pet, and kill all stages of existing fleas and ticks – both adults and immature forms. There are several new preventatives that combine medications with new, more convenient dosing processes. Be sure to get your vet’s recommendation first. Click here to see VetRxDirect’s flea and tick newsletter.

Signup for VetRxDirect’s Newsletter and start saving today!

Step 3: Treat allergies. It’s allergy season for humans and pets alike. Pets can develop allergic reactions to flea bites, grasses, pollen, mold, and even foods. How do you know if your pet has allergies? Look for symptoms including skin irritation, scratching, wheezing, and ear infections. We have a many oral and topical allergy treatments for dogs and cats. Talk to your vet about what treatment is best for your pet’s condition.

Here’s to a fun, healthy summer for you and your pet!

Wes

We’re Sorry, We Found 0 Results for your Search Term

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We’ve all been bummed out by receiving “0 results” when searching for a product or drug, but did you know VetRxDirect is also concerned by this message. Our system quietly logs every single search query and tabulates the results so we can quickly identify needed pet medications.

Recently, our system notified us of three important products missing from our inventory. Specifically, these exact terms were at the top of the list: ofloxacin, minocycline and Bactrim.

We did our homework and located the following products which now appear on our online pharmacy:

Ofloxacin GroupOfloxacin Eye Drops: Ofloxacin is an ophthalmic solution medication used in dogs and cats primarily to treat bacterial infections. It is now available in a 5mL and 10mL Dropper Bottle at VetRxDirect.

Minocycline GroupMinocycline Capsules: Minocycline is an antibiotic used in dogs and cats to treat many bacterial infections as prescribed by your pet’s veterinarian. These capsules are now available in 50mg and 100mg strengths at VetRxDirect. Many pet owners and veterinarians may be searching for minocycline as a possible replacement for Doxycycline.

SulfaTrim GenericSulfamethoxazole and Trimethoprim Double Strength Tablets: These tablets are the generic drug of Bactrim and are a broad-spectrum antibiotic used in dogs and cats to treat many infections as prescribed by your pet’s veterinarian.

Please continue to use our search function to easily find your pet’s medication and help us identify needed products for dogs and cats.

search_function

Let us know which products you’re having trouble finding by leaving a note in the comments section below. You never know, we might be able to find the medication and add it to our site.

Have a great day,

Wes

How do I Submit a Claim to my Pet Insurance Company?

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Recently, VetRxDirect received the following 2 out of 5 star rating review from user evan-990 over at ResellerRatings.com:

“Cannot get them to send me invoices with vets name and date of order. My pet insurance will not accept anything less, so I have been unable to send them claims.”

All of us at VetRxDirect want to provide a pet meds pharmacy where our customers can easily place online orders and receive fast, accurate deliveries at affordable costs without hang-ups.

In response to the above review, VetRxDirect now lists your pet’s name and veterinarian on our mailed invoices. You will now be able to easily submit our invoices to pet medical insurance plans after you receive your pet’s order. Be sure to follow the insurance company’s instructions when submitting claims.

Here is an example of a product line item on VetRxDirect’s improved invoice:

Pet-Vet_Name

All of our invoices clearly display the order date at the top of the page.

If you have any other suggestions or ideas for invoice improvements, please let us know in the comments suggestions below.

Have a great day,

Wes

VetRxDirect is Now Licensed in All 50 States and D.C.

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VetRxDirect recently obtained our last two state board of pharmacy licenses. Please help us welcome Louisiana and Arkansas to our pet pharmacy family.

50statesWith these additions, we can not offer our Vet-VIPPS and PCAB accredited prescription pet medication pharmacy to residents in all 50 states and the District of Colombia.

VetRxDirect is absolutely committed to providing our customers with an outstanding online shopping experience. We’ve worked hard over the years to provide only trusted, high-quality, FDA/EPA pet medications at competitive prices, with superior customer service and fast delivery to match. We respect the trust and relationship our clients have with their veterinarians. That’s why we work hand in hand with your veterinarian to deliver the products best suited for your pet.

Everyone is welcome to help us celebrate the occasion by enjoying 10% off your next purchase with coupon code “50STATES” during checkout.* Hurry though! This coupon is only available for a limited time.

*Customers must be signed into an account at VetRxDirect.com to validate one-time use coupons. Coupons cannot be combined or used with any other discount or offer. Coupons are not valid on telephone orders and cannot be applied to previous orders.

 

 

FortiFlora Manufacturer’s Rebate Available

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We’ve talked in the past about the importance of probiotics in your pet’s diet. Purina Veterinary Diets currently has a $10 off one box of FortiFlora mail-in rebate offer, making now the best time to try pet probiotics.

You can find a link to the rebate form by visiting VetRxDirect’s FortiFlora for Cats or FortiFlora for Dogs product pages. Click on “FortiFlora Rebate” in the blue text box next to the “Add to Cart +” button and print off the rebate form.

Hurry, the FortiFlora rebate is only valid until 3/31/13. Please visit the Purina Veterinary Diets FortiFlora Nutritional Supplement rebate page for the details.

Have a great day,

Wes

Like VetRxDirect on Facebook and Receive a Gift

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Do you like VetRxDirect? Have you ‘Liked’ us yet on Facebook?

If you haven’t, now is the perfect time! Head over to our Facebook page and click ‘Like’ at the top right-hand corner of the page. After liking us, a coupon button will appear, leading you to our website and automatically giving you a 15% off coupon in your shopping cart! Add products to the cart, checkout, and be on your way. You must be signed in to your Facebook account for the code to be activated.

Those of you already fans of ours on Facebook, thank you and have no fear. You can click on the blue and orange “15% OFF Get it Now!” button under the “liked” badge. Just visit our Facebook page to get started.

Instant coupon is a one time use only discount for online orders and only valid after you like us on Facebook.

Happy Holidays and a bright New Year to all, from VetRxDirect.

Check out VetRxDirect’s Holiday Hours.

VetRxDirect’s Holiday Customer Service Hours

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While you can place orders online 24/7 all year long, VetRxDirect Pet Pharmacy will have limited customer service hours in observance of the national holidays. Techs will be available to help you by phone and e-mail during the following times:

  • Monday, December 24th … 9 to 1PM CST
  • Tuesday, December 25th … Closed
  • December 26th – 30th … Regular Business Hours
  • Monday, December 31th … 9 to 1PM CST
  • Tuesday, Janurary 1st … Closed

During our closed times, please feel free to send us any questions by e-mail at customerservice@vetrxdirect.com and we will reply during our next business hours.

While we always ship every package as soon as possible at VetRxDirect, please allow a couple of extra days for delivery on orders placed next week. Thank you.

Happy Holidays and a bright New Year to all,

VetRxDirect

 

Winter Storm Draco Causing Some Delays

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We wanted to take this opportunity to apologize in advance for any delays over the next day or two due to the effects of Winter Storm Draco.

As you know, VetRxDirect is located in Eastern Iowa and is currently under a Blizzard

Winter Storm Draco Hits Iowa

Winter Storm Draco Hits Iowa

Warning. This has resulted in the closing of our local airport, which means our expedited packages will be delayed at least one day.

With the holidays quickly approaching  VetRxDirect will make every attempt to get your orders on their way as soon as possible. We appreciate your understanding and invite you to review our shipping policies on our website at http://www.vetrxdirect.com/faq#shipping.

Those customers with expedited orders still in processing at our pharmacy will be contacted by phone or e-mail before we ship your package. Please feel free to contact us at anytime by e-mailing us at customerservice@vetrxdirect.com.

Thank you,

Wes