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VetRxDirect is committed to providing our customers with an outstanding online shopping experience. We respect the relationship you have with your veterinarian and will work with your veterinarian's staff to deliver the products best suited to your pet.
You may return any unopened over-the-counter (OTC) item you purchased from VetRxDirect for refund within 30 days of purchase. By federal law and for the health of our customer's pets, we are unable to return prescription items. Please click on the Return Policy link below for more information and full details.
Our return policy does not include products compromised by preventable temperature exposure. Please consider your delivery address and environment when placing orders.
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