Questions? Contact Us Chat with us now or Call us at 1-866-761-6578

Contact Us

Please do not hesitate to contact us with questions:

Saturday, March 28th Update:
VetRxDirect has increased our operational hours and staff and is meeting demand.
Protocols are in place to make sure your pets’ medications are shipped safely and quickly.
What can we do to help you and your pet during this trying time? Please send us a text or leave us a chat messages.

Contact Us

Our technicians are available 9:00am - 5:00pm Central Standard Time.

πŸ’¬ Chat window found at the bottom of any page.


πŸ’¬ Text: 844-248-3448

πŸ“ž Phone: 866.761.6578 (Your reduced use of our phone lines is appreciated and will allow our technicians to freely communicate with veterinary clinics. Thank you.)

πŸ“  By pharmacy law, we can only accept faxed prescriptions directly from veterinary clinics and hospitals. 

πŸ†˜ In an emergency, contact your veterinarian or local emergency veterinary service.

❓Product questions are quickly answered by using our 'Ask a Question' feature found on any product page.

Our pharmacy technicians most commonly communicate with customers via email as we find this tool provides the most complete answers with efficiency. We may respond to customer voicemails by email if we feel it will provide more comprehensive answers. We strive to answer all emails and calls within one business day. Please know we value your concerns and work to resolve issues before we respond.

Mailing Address:

1900 James St, Ste 11
Coralville, IA 52241

Place orders from your computer, tablet, or phone 24 hours a day on this website. Accommodations are made during business hours for persons with disabilities or impairments.

Pharmacy Hours:

Mon - Fri 9:00am - 5:00pm CST
Saturday 9:00am - 1:00pm CST

Thank you for choosing VetRxDirect for your pet's medication needs.


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