While VetRxDirect.com will be available 24 hours a day for order placement and to find answers to many of your questions, our pharmacy will have abbreviated holiday hours over the holiday season. Please pay particular attention to our holiday hours schedule if you rely on VetRxDirect Pet Pharmacy for insulin or other temperature sensitive products.
VetRxDirect’s 2014 holiday customer service hours are as follows:
- Wednesday, December 24: 9:00am – 1:00pm CST
- Thursday, December 25: Closed
- Friday, December 26: Open with regular business hours 9:00am – 5:00pm CST
- Wednesday, December 31: 9:00am – 1:00pm CST
- Thursday, January 1: Closed
- Friday, January 2: Open with regular business hours 9:00am – 5:00pm CST
- Monday, January 5: Resume normal customer service hours.
VetRxDirect’s 2014 holiday shipping schedule is as follows:
- Tuesday, December 23: Last Day to ship temperature sensitive orders this week.*
- Wednesday, December 24: No temperature sensitive orders shipped.
- Thursday, December 25: Closed
- Friday, December 26: No temperature sensitive orders shipped.
- Tuesday, December 30: Last Day to ship temperature sensitive orders this week.*
- Wednesday, December 31: No temperature sensitive orders shipped.
- Thursday, January 1: Closed
- Friday, January 2: No temperature sensitive orders shipped.
- Monday, January 5: Resume normal shipping policies.
Please feel free to leave messages or send us an email at info@vetrxdirect.com anytime this week. We’ll return your call or send email replies during our next business hours after your message.
We wish you and your pets a warm and happy holiday season,
Your friends at VetRxDirect Pet Pharmacy
*Prescription orders, including temperature sensitive drugs, can only ship after approval from your pet’s veterinarian. Prescription authorization must be obtained before 3PM CST to be shipped.