2017 Holiday Hours and Shipping Dates

With the holidays coming up, our pharmacy will have abbreviated hours and shipping schedule. While VetRxDirect.com is available 24 hours a day for online order placement, please pay particular attention to our holiday hours and shipping schedule, especially if you rely on our pharmacy for insulin or other temperature sensitive products. While we always ship every package as soon as possible at VetRxDirect, please allow a couple of extra days for delivery on orders placed in the upcoming weeks. This season our pharmacy will be closed with no shipping or receiving on Monday, December 25th, and Monday, January 1st.

VetRxDirect’s 2017 holiday customer service hours are as follows:

  • Sunday, December 24: CLOSED.
  • Monday, December 25: CLOSED.
  • Tuesday, December 26: Open with regular business hours 9:00am-5:00pm CST.
  • Sunday, December 31: CLOSED.
  • Monday, January 1: CLOSED.
  • Tuesday, January 2: Resume normal customer service hours.

VetRxDirect’s 2017 holiday shipping schedule is as follows:

  • Thursday, December 21: Last day to ship temperature sensitive orders this week.*
  • Friday, December 22: No temperature sensitive orders shipped.
  • Saturday, December 23: No orders ship.
  • Sunday, December 24: CLOSED.
  • Monday, December 25: CLOSED.
  • Thursday, December 28: Last day to ship temperature sensitive orders this week.*
  • Friday, December 29: No temperature sensitive orders shipped.
  • Saturday, December 30: No orders ship.
  • Sunday, December 31: CLOSED.
  • Monday, January 1: CLOSED.
  • Tuesday, January 2: Resume normal shipping policies.

*Prescription orders, including temperature-sensitive drugs, can only ship after approval from your veterinarian. Prescription authorization must be obtained before 3 PM CST in order to be shipped out on the same day. Temperature sensitive orders which do not make our processing deadlines on Thursday, December 21st  or Thursday, December 28th will not ship until Tuesday, December 26th and Tuesday, January 2nd respectively. Visit our website for more information.

Please feel free to leave a message or send us an email at info@vetrxdirect.com anytime. We’ll return your call or send replies during our next business hours after your message.

We wish you and your pets a warm and happy holiday season,

Your friends at VetRxDirect

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