While VetRxDirect.com is available 24 hours a day for order placement and to find answers to many of your questions, our pharmacy will have an abbreviated holiday schedule. Please pay particular attention to our holiday hours schedule if you rely on VetRxDirect Pet Pharmacy for insulin or other temperature sensitive products.
VetRxDirect’s 2015 holiday customer service hours are as follows (all times CST):
- Wednesday, December 23: 9:00am – 5:00pm
- Thursday, December 24: 9:00am – 1:00pm
- Friday, December 25: Closed
- Saturday, December 26: 9:00am – 12:00pm
- Wednesday, December 30: 9:00am – 5:00pm
- Thursday, December 31: 9:00am – 1:00pm
- Friday, January 1: Closed
- Saturday, January 2: 9:00am – 12:00pm
- Monday, January 4: Resume normal customer service hours.
VetRxDirect’s 2015 holiday shipping schedule is as follows:
- Wednesday, December 23: Last Day to ship temperature sensitive orders this week.*
- Thursday, December 24: No temperature sensitive orders shipped.
- Friday, December 25: Closed
- Wednesday, December 30: Last Day to ship temperature sensitive orders this week.*
- Thursday, December 31: No temperature sensitive orders shipped.
- Friday, January 1: Closed
- Monday, January 4: Resume normal shipping policies.
Please feel free to leave messages or send us an email at info@vetrxdirect.com anytime. We’ll return your call or send email replies during our next business hours after your message.
We wish you, your family and your pets a warm and happy holiday season,
Your friends at VetRxDirect Pet Pharmacy
*Prescription orders, including temperature sensitive drugs, can only ship after approval from your pet’s veterinarian. Prescription authorization must be obtained before 3PM CST to be shipped.